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After a hail event or high-wind storm in Des Moines, the roof damage that will cost you the most is not the obvious breach -- it is the hidden granule loss, lifted sealing strips, and micro-fractures that create leak pathways over the following weeks and months. Norken Roofing's storm damage specialists are trained to find both the obvious and the non-obvious damage, document it thoroughly, and give you a clear repair or replacement recommendation with no pressure toward either direction.
📞 Schedule Storm AssessmentWhy Choose Us
Every damage item is photographed, catalogued by location, and included in a written report you can use with your insurance adjuster.
We work alongside your adjuster, provide supplemental documentation when the initial scope is incomplete, and answer technical questions directly.
After a significant storm event in Des Moines, we prioritize active-damage calls. Emergency tarping is available same-day to stop water intrusion.
We are based in this market and we are here after the work is done. We give honest assessments rather than looking for the widest possible claim scope.
Storm Repair Services
Storm damage comes in several forms, each requiring a different repair approach. Here is how we handle the most common damage types our teams see in Des Moines.
Hail damage to roofing is one of the most misunderstood forms of storm damage. A dent in a shingle does not by itself constitute functional damage -- what matters is whether the hail impact has disrupted the granule layer and exposed the underlying mat. Granule loss accelerates UV degradation, reduces fire resistance, and shortens the remaining service life of the shingle dramatically. Our hail assessment protocol involves close-range inspection of representative shingles from each slope, examination of soft metals (gutters, flashing, HVAC caps) as hail impact indicators, and measurement of impact density to determine whether the damage is isolated or widespread enough to warrant replacement. We document every finding with photographs and include GPS-referenced impact evidence in our written report.
High-wind events in Des Moines create several distinct damage patterns that our teams are trained to identify: clean shingle lift and loss, where sections are physically removed; sealing strip failure, where shingles remain in place but no longer adhere and will fail in the next significant wind event; and fastener backout, where high-cycle wind stress drives nails back through the shingle surface. Each type requires a different repair response. Simply replacing missing shingles without addressing sealing strip condition on surrounding shingles leaves the roof vulnerable in the same areas during the next storm. Our wind damage repairs address both the visible damage and the compromised peripheral zone around it.
A fallen tree or large branch creates three categories of damage: the obvious puncture or tear at the impact point, deck damage beneath the impact zone, and a wide perimeter zone of displaced, cracked, or broken shingles that may not be immediately visible. The perimeter damage is often as significant as the impact point itself, and it is consistently the category that gets missed in a cursory inspection. Our debris impact assessments include the full impact zone, the deck boards below, any affected rafters where impact force was significant, and the valley and flashing intersections near the impact zone that may have shifted.
When a storm leaves an active breach in your roof, the window before the next rainfall is the critical factor. We dispatch emergency tarping crews after significant storm events in Des Moines to cover active damage areas with heavy-duty polyethylene sheeting secured at ridge and eave -- not with roofing cement or tape over the damage. A proper temporary cover stops water entry while allowing the permanent repair to be scheduled and assessed correctly, without the pressure of doing both simultaneously. We include tarping in our post-storm emergency response at a documented cost that is typically covered under homeowners insurance as part of the loss.
The insurance claim process after a storm can be complex, and the initial adjuster assessment does not always capture the full scope of damage. We prepare detailed written damage reports with photographs, impact location diagrams, and material specifications for the repair or replacement work required. When an adjuster's scope does not match what we have documented, we can meet with the adjuster on-site to walk through our findings and, where appropriate, provide supplemental documentation to support the additional scope. Our goal is an accurate settlement that covers the actual damage -- nothing more, and nothing less than what the damage warrants.
After every storm damage repair, our crew lead performs a final inspection that includes re-checking the repaired area, the surrounding zone, all flashing connections, and the gutters and drainage paths affected by the storm. We photograph the completed repair for your records and for any follow-up insurance documentation required. If any element of the repair does not meet our standard on final inspection, we correct it before the invoice is closed. This verification step is not optional on our projects -- it is part of the job.
Our Process
Contact +1-855-302-0688. We triage urgency, dispatch emergency tarping if water is actively entering, and schedule your damage assessment.
We inspect every slope, all flashing details, soft metals, and the attic. Damage is catalogued and photographed.
You receive a written repair or replacement estimate. We assist with insurance documentation and adjuster coordination.
The approved work is completed and verified. Final photos taken. Workmanship warranty issued.
Reviews
"After the hail storm, I called three roofing companies for inspections. Two of them were on my roof for 10 minutes and told me I needed a full replacement. Norken Roofing spent 45 minutes, showed me exactly what they found on each slope with photographs, and told me that two of my four slopes had damage that warranted replacement and the other two did not. Their honest partial-replacement recommendation saved me money and I respected that they were not trying to sell me more than I needed."
"The storm hit on a Thursday evening. By Friday morning I had a tarp on my roof and an appointment for a full assessment Monday. The insurance documentation they provided was detailed enough that my adjuster approved the scope without dispute. The crew was on-site Wednesday and the job was done in a day and a half. The whole process was faster and smoother than I expected after something that stressful."
"A large branch came down on the back slope of my roof. The obvious impact was maybe a 3-foot section, but when Norken Roofing did their inspection they found cracked shingles on a 12-foot radius around the impact and two deck boards that had been cracked from the force. The detailed report they provided to my insurance included all of that, and it was all covered. I would never have known to document it that way on my own."
FAQ
Photo-documented damage reports, insurance claim assistance, and honest repair vs. replacement recommendations. Call +1-855-302-0688 today.
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